Heathgate your local property experts testimonials. We believe it is the ultimate compliment that we have so many customers who come back to us time and time again, assured by the top class service we provide.
It is important to ask our customers to review our service so that we can continue to improve wherever possible and ensure that buying, selling and letting through Heathgate is the exciting experience it should be.
Heathgate is a breath of fresh air compared to our previous block managing agent, whose work was adequate, but did not offer the personal care and consideration that Heathgate does. Everything now is dealt with calmly and professionally, and we have the peace of mind knowing, that although we are just a smaller local building, we do not have a junior staff member whose role is only a tick box exercise. We now feel part of an established local community with a managing agent who has been providing a high level of service to the area, for such a long time.
Mr. G – Hampstead NW3
We were truly impressed with Heathgate. Not only did they work out a bespoke marketing plan for our home, enabling us to find a buyer with relative ease in the current uncertain climate but they provided a great service and we enjoyed dealing with them.
Charles McKinley, Belsize Park NW3
My wife and I appointed Heathgate to be our new letting and managing agent just over three months ago. We had had a bad experience with our former tenants, whom it took us ten months to evict. In these three months, when comparing Heathgate with other agents we have had dealings with (a couple were so-called big name concerns), I can confidently say that Heathgate far surpasses all of them. From the start, we found Viv and the rest of the little gang in Hampstead to be warm and friendly. The knowledge they imparted and the advice they gave very much restored our confidence in the letting market. Viv gave us ideas to economically redecorate our property for remarketing purposes. They found us a new tenant before our advertisement for one was even published online. Referencing was done quickly but thoroughly. They efficiently attended to all documentations, from agreements to necessary certificates, etc. Records of payments in and out, invoices, receipts and accounts were professionally maintained. We were most impressed however by Viv’s accessibility. You could reach her by phone or email at any time and her response was always immediate. Because the team has been together for a long time, you can be assured the persons in charge of your property and account remain the same, unlike the frequent changes in personel in many of the bigger firms. In these three months, Heathgate has made us feel more a part of their family than any other agent has in the past and we are confident that long may it stay this way. We would not hesitate to recommend Heathgate to anyone.
Hian Ong, Australia
Heathgate were very helpful in the whole buying process. We would highly recommend.
Riddhi Ved, Hampstead NW3
I’m so glad we found Heathgate. We had been looking for a house in the Hampstead/Highgate area for some time but nothing seemed right for us. We dropped into their office and they couldn’t have been more accommodating. Going through their properties and sorting out appointments for us. Would highly recommend them.
Lucy Rowland, Highgate N6
I found the service of Heathgate to be both charming and professional. Vivienne Harris was able to deal smoothly and efficiently with all the problems that sometimes arise during a transaction and I would not hesitate to reinstruct the firm again if the occasion arose.
Jeffrey Azouz, Maida Vale W9
Heathgate’s approach to lettings is unique, and a cut above the rest. Going the extra mile is never a fuss or a drama, just a common sense approach.
Orlando Heron, Hampstead, NW3
I can only say that I’ve had the best service and nothing was too much of a hassle for the team. Our calls, emails and meetings were always answered and quickly as well as going over and beyond the tight schedules we gave to them. All in all a great experience and would recommend Heathgate again as well as use them again.
C Blumberg, Hampstead Garden Suburb, N2
Exceptional service! They marketed and sold our property for us with professionalism, integrity and humour even when there was a slight hitch, which they sorted out quickly and to the satisfaction of all parties. We will certainly be using them again.
Richard C, Hampstead NW3
Heathgate properties and especially Vivienne did their absolute best, initially promoting our 3 bedroom flat for sale and getting prospective buyers!! They gave us frequent feedback and continually followed up with potentially buyers, allowing us to make our final selection. Thank you for your professional and excellent work in helping with the sale of our flat. We would certainly recommend your company to prospective sellers.
Michael Weldon, Hampstead Garden Suburb, N2
Vivienne and her team are the best estate agent I’ve ever dealt with! Very patient, helpful and extremely professional.Highly recommended!!!⭐⭐⭐⭐⭐
Tibor Horvath, East Finchley N2
Heathgate have proved that a lot people negative prescription of Estate agents could not be more wrong. Heathgate superbly marketed the property and when a buyer was found continued to support and advise us both . Based on the service to date i would without question recommend them.
Mark Segalov, Hampstead Garden Suburb, N2
Pleasure working with Stephan – great service!
Adam F, Primrose Hill NW1
I found Stephan at Heathgate a pleasure to deal with. Their team is professional, efficient and when a minor hiccup occurred they reacted with grace and alacrity to bring my experience to a very satisfactory conclusion. Highly recommend.
Josh, Primrose Hill NW1
Working with Heathgate is more like having a professional friend to help me find new tenants, rather than an agent. They have rented out my property in Chalk Farm for several years now and are efficient, friendly and always at the end of the phone to answer my questions. I cannot recommend eathgate highly enough. I feel so lucky to have found them. Thanks to the team.
Lucy Hare, Chalk Farm NW1
My experience with Heathgate has been excellent. Speedy, efficient, friendly and incredibly helpful. It has been marvellous.
Shelly Preston, Muswell Hill N10
We have sold a number of homes over the years and I can honestly say that our best experience has been with Heathgate. What a great team! We wouldn’t consider using any other agent now and would absolutely recommend them to anyone.
Tricia Landrake, West Hampstead NW6
I’ve worked with Stephan: viewing, reference and checkin were done in extremely professional and fast manner, no wasting of time and the apartment is exactly what I wanted. Although the price is high, but the ratio of overall quality (service + apartment) to the cost is exceptionally efficient so the price is well justified.
Alex Ignatev, Primrose Hill NW1
Thank you for all your help with this sale, and the years of excellent leasing and management service previously. I will certainly let you know if we need help with buying or letting in the future, and will also gladly recommend Heathgate to others.
Angela and Eric, Hong Kong
I visited my rental flat couple of weeks ago and the tenants were very complimentary of the support/responsiveness of your team. I thought I’d share the feedback and take the chance to thank you and your team.
Swami and Anu, Hong Kong
We cannot thank you enough for your help with both the sale of our property and purchase of new flat. This was a difficult sale – even by the usual traumatising standards of house-moving! – and you went way beyond the call of duty. Nothing was too much trouble, or too insignificant, and your humour and intelligence saved the day on more than one occasion. I love my new home and hope not to move again, but if that changed I would certainly only contemplate it if you agreed to help. Assuming you’d got over this one! I can’t recommend you and Heathgate enough, and truly believe the sale would not have gone through without your perseverance and determination. Hope to keep in touch.
Susie, Hampstead Garden Suburb NW11
“You are a credit to your profession, sir. You invest your work with such warmth, humour, good nature and purpose. We certainly would not be where we are today without your inimitable qualities and perseverance. You have made clients for life, with us, but (we hope) friends too. Indeed, this is a small, immediate ‘something’, but we would love to take you for drinks at The Wells too.
All fondest wishes,”
Matt and Abigail Hampstead Garden Suburb NW11
“Since we’ve finally moved in following the tragicomic torture that exceeded the duration of our pregnancy, it feels only right to get in touch to pay tribute to the man who made it possible. Your members of staff proved themselves not only great negotiators, man-managers and property experts but, above all, a thoroughly decent people. We were blown away by their commitment to the sale for almost a full year, when the easier thing might have been to walk away in the face of legal challenges and a variety of difficult personalities! We would not hesitate to work with or recommend your Company in future – and indeed hope that happens – but forgive us for wanting to stay put for a little time yet…”
“It’s also worth adding that Heathgate better valued the property than other agents – no-one recommend above £750k (many suggested less), but your valuation was higher and we had three offers well above £750k, vindicating his judgment.
Best wishes”
Ben and Natalie Bell Hampstead Garden Suburb NW11
“This note is to tell you how much I appreciated the way in which you dealt with the sale of my property. You probably will not recall that within, literally, a couple of days of our first conversation, you brought someone to the flat who you had clearly chosen as a really appropriate “viewer” for the property. Again literally, a couple of days later, he made an offer to buy which was acceptable. The transaction then passed into the hands of solicitors. While they were dealing with it, and with head landlords etc, there were a few hiccups and delays.
I think you deserve not only gratitude but real admiration for the way in which you, without being asked, made it your business to keep in touch with the progress of the sale and used your great experience and skill to overcome those hiccups and delays tactfully and with charm.
It gives me real pleasure to say thank you.”
Best wishes
J Zieger Hampstead NW3
“Heathgate could not have been better agents for the sale of our house. They made their suggestions as to how we should proceed, then carried out the transaction smoothly, quickly and with good humour”.
Martin and Patricia Levy Hampstead Garden Suburb NW11
“Moving is a stressful process, especially when you have just divorced, sold your family home, and are trying to find the perfect house for you and your children. Vivienne and Heathgate found me that perfect house, helped me secure it, and made sure everything moved along smoothly through to exchange and completion. Watching my two children play excitedly in their new back garden makes me feel eternally grateful”.
Alistair Green Hampstead Garden Suburb NW11
“Thank you to Heathgate for a smooth, efficient move. I wouldn’t hesitate to use you again”.
Dan Gledhill Primrose Hill NW1
“Heathgate did an excellent job selling our house in a short space time and achieving a price we were very happy with. Once the price and buyer were agreed, Doug did an excellent job liaising with both sides’ solicitors and moving the transaction along.
Throughout the process, Heathgate were very responsive via phone and email which fitted in well with our busy working lives.
We would not hesitate to work with Heathgate again and would like to thank them for their hard work and perseverance”.
Best wishes
Jamie Binstock & Anna Slovick Hampstead Garden Suburb NW11
“We wanted to write to let you know how pleased we were to have asked you to sell our properties in NW3 in February this year. We never really considered meeting up with any other agents – having known you for over 35 years.
We appreciated your frankness and professionalism from the very first meeting – your encouragement when things got tricky – and the positive approach you took even when we wondered whether the sales would be finalized.
In this very buoyant market you achieved results way more than what we had expected and we certainly will recommend you to friends and family in the event that they need to either purchase or sell a property.
So thank you very much and we wish you all the success in the growth of your business”.
Sharon, David and Sarah Godfrey Hampstead Garden Suburb NW11
“I’m pleased to put in writing the various words of praise that I gave to Heathgate – principally yourself – for the excellent service that you gave in the marketing and sale of Rosslyn Park Mews. There was no ‘flannel’ or hype and your solid approach persuaded me to give you sole agency. My trust was completely rewarded because not only were all viewings perfectly arranged with an early good offer but you eventually achieved the asking price in a matter of weeks. Thank you once again and I am delighted to give my recommendation to your company”.
Regards
Janet Eagland Hampstead NW3
“Thank you guys for a job well done.
I will Twitter your praise and say just how great you have all been to work with, Thank you a lot !!!”
Best wishes
Maria Nilsson-Stewart Hampstead NW3
“Exceptional service. I have known Heathgate for 15 years in many capacities. as a tenant, as a landlord and as a vendor. When I rented through the Company they managed the flat for the Landlord, when I purchased an apartment they let and managed for me when I emigrated 10 years ago, and now they
have sold it. Throughout that time I found Heathgate professional, efficient, approachable and striaghtforward. I would highly recommend them.”
Eric Lawrence Australia
I would have no hesitation in recommending Heathgate’s services, for us Heathgate managed the whole process impeccably, they moved quickly and gave accurate information at all times which is imperative. It was an absolute pleasure dealing with Viv who was extremely professional and made what can be a very stressful time a lot easier. Overall we were extremely impressed with the level of service and the care we received.
Gil & Dalia Jennings Belsize Park NW3
Moving home is probably the most stressful thing I’ve ever done and so finding efficient and reliable agents is really important. Viv ensured my sale went ahead with minimal fuss and also kept me informed of all properties of interest coming on to the market. I’d definitely recommend Heathgate’s services.
Oli Winton Primrose Hill NW1
I have just acquired a property through Heathgate and was most impressed with the quality of service I received. Not only did they find it for me but they ensured that throughout the process I was fully informed of all progress. Their manner was friendly and courteous and I always felt that I was in good hands. I have no hesitation in recommending Heathgate.
RH Hampstead NW3
I was very skeptical at the start and thought that like many of the other agents you were promising everything but would not deliver. As you know I was a little half hearted in relation to selling or letting my property, but you produced a superb corporate tenant at a great price. You worked very hard on my behalf and thank you.
PH Hampstead NW3
I was living outside the UK and approached Heathgate through a mutual contact. Everything I was told about you is true. You went out of your way to find me a suitable property and literally showed me everything in the area to enable me to make an educated decision and find the right home. You could not have worked harder or been more polite and I will most definitely come back to you when I am next ready to move.
JM Hampstead NW3
Many thanks to Viv from Heathgate for doing such a fantastic job selling our investment property in Hampstead. Even though we live in Australia you kept us updated at all times either via email or phone, which meant we felt fully informed and confident that the property would be sold for the best price possible. Your advice on current market conditions and ability to quickly resolve all the little issues that kept unexpectedly popping up has been invaluable.
Thanks also to the Heathgate lettings team who seamlessly managed the property for 6 years – they made owning the flat stress free, as all issues were always handled promptly and professionally.
We have no hesitation in recommending Heathgate to anyone looking for an honest, knowledgeable and trustworthy agent to either sell or manage their property.
Kind Regards,
Veronica & Steve Hosking Australia
Thank you Vivienne for selling my house. As you know, having lived there for 42 years, it was a real wrench for me to leave. Your support and attitude made the world of difference.
AW Hampstead Garden Suburb N2
Heathgate recently sold our house in Hampstead and we were extremely happy with the entire transaction. Appointments and viewings were handled professionally and when it came to the negotiations we were most impressed with the efficiency of the service and the approachable attitude that assisted in making the whole process appear to be easy.
H&IG Regents Park NW1
“Now that the sale of my mother’s house has been completed, I, my brothers and sister wish to say how professionally we thought you and Heathgate handled the entire transaction.
What could have been a stressful time for us after our mother’s death was made comparatively smooth and uneventful, as your team managed all that side of the process. The service you gave was excellent, accompanying potential buyers and, in effect, shielding us from the ups and downs of the transaction, judging perfectly the marketing strategy and the sale negotiations.
We would certainly recommend Heathgate and the service it gives to friends and neighbours in the area. Our thanks are due to you and your team.”
Isabel Moritz London NW11
“Fast, efficient and great service. The house was sold with no fuss and for an amazing price. Thanks for everything”.
ME Hampstead NW3
“We have found Heathgate to be professional in all our dealings with them. They have acquired six properties for us over a few years and have project managed the modernisation and remodelling of each one.
They have always found excellent tenants for us and dealt with any problems expediently and in a timely manner.
We will be purchasing other properties and will continue to use Heathgate as our agent”.
RH director for PIL London W1
“Thank you for selling our apartment. Having had it on the market for many months with other agents we felt that it was never going to sell, but as soon as you were instructed you produced a number buyers within the first week, one of whom bought it. We are sure that your enthusiasm and care shown during the sale, ensured that we got the right buyer”.
RM Hampstead NW3
“My partner and I were so pleased that you sold our home. After dealing with us for so long it was your patience and continued enthusiasm in the sale of our flat that ensured our happy ending. We are so grateful to you for finding a buyer at what we considered to be an excellent price in such a dismal market. Having used many other estate agents over the years the experience with Heathgate was far in excess of our expectations. We have already told several people in the block and the Resident’s committee about Heathgate and we will continue to do so.”
HS Hampstead Garden Suburb NW11
“When I was originally introduced to you and Heathgate I have to admit that I was somewhat sceptical about the ‘big build up’ that was given by my associate. However, the recommendation turned out to be more than true and the three recent deals transacted with your sales and lettings departments have all been handled professionally and with care. Well done to all at Heathgate and thank you for all your efforts on my behalf.”
MM Belsize Park NW3
“You showed great personal attention and great insight into what we were looking for which made buying a pleasurable experience. This we understand is unusual as many of our friends, family and associates have not found the same journey nearly so easy or enjoyable”.
You found us a superb flat just where we wanted to live and a fair price, conducted the negotiations swiftly and skillfully; and were open and straightforward in all our discussions.
ST London W1
“Thank you so much for selling my house, the price I got was better than anticipated and it has enabled me to make the move to my new dream home less stressful in terms of finances. I felt at all times that you were on my side and that you really cared about me and my situation.
When you have time please come in for a drink or a cup of tea as it would be lovely to stay in touch. I can truly highly recommend the service you and your team provided”.
Warmest wishes
SM London NW3
“We love our new home and are grateful to you for all the effort you put in to ensure that the deal went through. Although we encountered difficulties along the way you were always there to guide us through with a smile on your face.
We always felt confident that we had found the right agent for the job and have not been disappointed. When we sell (hopefully not for a while) there is only one agent we would come to.
We wish you great further success and have already started telling our friends and family to only contact Heathgate”.
All the best
S & FR Hampstead NW3
“Thank you so much for all your help during these last 3 years, the flat has been really well managed by Heathgate during this period and it will be hard to leave this house of which we have great memories and the assurance of your services! I hope you have also found us to be responsible tenants and good custodians of the landlord’s property”.
Inez Vareta Hampstead Village NW3
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